Our refund policy is 14 Days from date of purchase.
Unfortunately we can’t offer you a refund or exchange after this period. To be
eligible for a return, your item must be unused and in the same condition that
you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of
Any item not in its original condition, is damaged or
missing parts for reasons not due to our error, will not be eligable for a
Refunds (if applicable)
Once your return is received and inspected, we will send you
an email to notify you that we have received your returned item. We will also
notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and
a credit will automatically be applied to your credit card or original method
of payment, within 14 days of recieving the item back.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank
account again. Then contact your credit card company, it may take some time
before your refund is officially posted. Next contact your bank. There is often
some processing time before a refund is posted. If you’ve done all of this and
you still have not received your refund yet, please contact us at
firstname.lastname@example.org (if applicable)
We only replace items if they are defective or damaged by
The Velo Bible
If you need to exchange it for the same item, send us an
email at email@example.com and send your item to: 7 Breeden Drive,
Curdworth, Birmingham, B769HL.
Our products are shipped within Other using the following
carriers: FedEx, TNT, Myhermes or DHL. To return your product, you should mail your product to: 7
Breeden Drive, Curdworth, Birmingham, B769HL.
You will be responsible for paying for your own shipping
costs for returning your item. Shipping costs are non-refundable. If you
receive a refund, the cost of return shipping will be deducted from your
refund. Depending on where you live, the time it may take for your exchanged
product to reach you, may vary. If you are shipping an item over £50, you
should consider using a trackable shipping service or purchasing shipping
insurance. We don’t guarantee that we will receive your returned item.